In one A/B usability test, only 62% of participants were able to successfully complete a CAPTCHA question on their first try, and 23% struggled through multiple attempts before finally succeeding. It was an extra step in the process that felt totally unnecessary, and it hurt form conversions. People didn’t like having to answer complicated questions when they were filling out a simple form. It also failed to account for human annoyance. One thing that this theory failed to account for is the fact that bots would start learning.Īdvancements in AI have all but guaranteed that bots would eventually find ways around CAPTCHA, leaving users with the same spam problem they would have without it. So CAPTCHA developed an anti-spam tool that you could add to your forms to ask complicated questions. The theory behind CAPTCHA went something like this: humans are smarter than computers, so only a human could bypass complicated form security questions.
Why CAPTCHA Never Really Worked for Form Security
0 kommentar(er)
